New patients or 3 years since your last visit, please arrive 30 minutes early to complete your file. Follow-up visits, please arrive 20 minutes early to update your files. Be sure to bring a current insurance card with you to each visit. Also, please bring recent x-rays, medical reports, and a current list of medications.

We normally call to remind you of your appointment 1-3 days prior to the appointment. Our office uses an automated system to remind you of the time and date. This system will normally leave a message on your answering machine if you are unavailable. Please notify the receptionist at your appointment time if you do not want to receive this call.

We ask that when rescheduling, you give at least 24 hrs. notice.

If you have any questions, please feel free to contact us at (417) 882-1900 and ask for any of the receptionists.

All of our physicians participate with Medicare and accept assignment. For all insurance plans that require a co-pay, you will be asked to take care of this upon check-in. In the event you are unable to pay your portion at your appointment, please contact our office and speak to an accounts supervisor for payment arrangements prior to your appointment date. Please make sure that you contact your primary care physician to obtain a referral as soon as your appointment is scheduled, (if your insurance requires a referral). This will allow your physician’s office to prepare and provide our office a referral prior to your appointment time. Please feel free to contact our office if you have any questions.

We must emphasize that as medical care providers, our relationship is with you, not your insurance company. All charges are your responsibility from the date the services are rendered. Our fees are generally considered to fall within the acceptable range by most companies, and therefore are covered up to the maximum allowance determined by each carrier. Not all services are a covered benefit in all contracts. Some insurance companies arbitrarily select certain services they will not cover.

We realize that temporary financial problems may affect timely payment of your account. If such problems do arise, we encourage you to contact one of our account supervisors regarding the management of your account. If you have any questions or any uncertainty regarding insurance coverage, PLEASE do not hesitate to ask us. We are here to help you.